How it works · Make Your Tools Actually Work
The features you already pay for, finally switched on.
Microsoft 365 and your CRM can already follow up with leads, draft routine replies, and flag when a client goes quiet — most businesses just never turn it on. We do, then keep it running. Click any tool, or any task, to see what changes.
Paid for, sitting idle Now running on its own
Click any box in the diagram, or any item on the right, to see what we do there.
Numbers shown are an illustrative example
Outlook & Email
Your email can sort, route and auto-respond on its own — most of that power is switched off by default. We turn on the parts that actually save your team time.
Power Automate
A tool already included in most Microsoft 365 plans that can move information between your apps automatically. (Think of it as wiring that connects your software so people don’t have to copy things by hand.) Almost nobody switches it on — we build the flows that matter to you.
Teams & Planner
The places your team already tracks tasks. We connect them so reminders and handoffs happen automatically instead of living in someone’s head.
Your CRM
Your list of customers and where each one is up to. We make sure it fills itself in from your inbox and forms, so it’s always current without anyone doing data entry.
Tesseron (the hub)
We design each automation around how your business actually works, switch it on, and keep watch — then report the hours saved in plain numbers each month.
Lead Follow-up
The moment an enquiry arrives, it gets an instant, friendly reply and lands in front of the right person — so you’re first to respond, even after hours.
Draft Quotes
Routine quotes and replies are drafted automatically from the details provided, ready for a human to glance over and send — turning an hour into a minute.
Reminders & Handoffs
Follow-ups, renewals and internal handoffs fire on their own. Nothing depends on someone remembering, and nothing falls between two people.
Quiet-client Alerts ≈ 9 hrs/wk
When a regular customer goes quiet, your team gets a heads-up to check in — before they drift to a competitor. Across all of this, a typical team gets back around 9 hours a week per person.